Located in Callao, VA

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Google Rating

4.9

Based on 312 reviews

Pritchard & Fallin, Inc.

4.9

review us on See all reviews

Thomas F.

1706820241

They are the best..worked for 6 days installing two replacement systems on the house and finished within their estimated time. The extra cleanup left the site pristine. It is so nice to have a service company that provides SERVICE in today's marketplace!. Id give them 10 stars if that were possible. Thanks PRICHARD & FALLIN

Stephanie R.

1697214217

HIGHLY Recommend Pritchard Fallin for your HVAC needs! I am very happy with the professionalism and care the team at Pritchard Fallin offered me while getting my new HVAC! They were knowledgeable and explained the process well. As you can see I really needed a new unit , my old one was all rusted and not efficient. My new HVAC works like a charm.

Gregory D.

1694610396

Jon D.

1691094686

The team at PnF is friendly, attentive and gets the job done well!

Leslie C.

1681826297

Vanessa P.

1671046762

The Tec was there within the hour that the office told me he would be when I called this morning. YES

Shelton T.

1669064541

Gary C.

1661567286

Great professional service, Mary helped in every way she could to get tech to our house. Jackson arrived and solved our problem. He was polite and professional.

Ashley H.

1654823599

David S.

1639347469

Jackson is a professional..On time and Great inspection. He found some potential problems that would have caused a failure in the future.

James S.

1627791649

Patti C.

1627170439

Problems with Geothermal unit and our servicer was excellent as usual. Also taught us about the system so we may avoid it in the future.

Ernie B.

1626188480

My AC went out. They came,looked the system over and researched to find exact replacementParts including the "A" frame that fits atop the blower.in the furnace cabinet. Response time was excellent a week earlier than planned. Saved me thousands of dollars.

Jeffrey M.

1625668195

These folks are awesome. They are prompt, know what they are doing, and are exceptional in terms communication and customer service. I strongly recommend them!

Richard H.

1616431165

Alice C.

1615564174

Pritchard & Fallin is a dependable, knowledgeable company. With a building with 16 HVAC units, we regularly have need of repair and replacement. We are always confident that repairs will be completed in a timely, gracious, and expert manner.

Duane

1615501022

Very pleased with the knowledgeable technician that it arrived at our house on the same day that I called about my heat pump not working. He diagnosed a few issues and suggested replacing the system, given the problems and the age of the system.I’ll post another review once we repair the old, or Install a new system.

Andre W.

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Norm F.

1615237998

Judy J.

1615223258

Great service & a polite & knowledgeable technician.

Ken Van S.

1614901263

Tech on time, polite, knowledgeble

Tonya T.

1614896732

Carlos H.

1614896580

I am very happy with our new Mitsubishi ductless HVAC system, Bill gave me the peace of mind of why this would be the system to get. Ogle and Santos were the installers and those guys were awesome, they went above and beyond to make sure we were happy with the location of the units and everything looks so clean and tidy no wires or hoses dangling anywhere. I would definitely recommend this company if you’re wanting a new system.

Tiara J.

1614695803

Richard D.

1614636908

Very pleasant repair man. He has been here before and is very congenial and apparently very competent.

Anastasia S.

1614354323

Pete O.

1614288048

For Mary and all of Pritchard & Fallin employees — nothing but praise. Friendly, responsive and professional —Superb service every time.

raymond P.

1614207049

Kathy G.

1614197270

Had my unit hooked up in no time at all very professional very quick

Benjyman P.

1614193817

William M.

1614105564

Fast, friendly and knowledgeable

sue P.

1614030529

Kay D.

1614019454

Inspect and service heat pump due freezing up issues during recent cold snap

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1613843581

1613768038

1613586297

1613507577

1613438530

Our serviceman was polite, respectful, and knowledgeable. He complied with all Covid-19 safety protocols and performed his service in a professional and timely manner.

Gordon P.

1613169305

Great job responding and repair.

Phil M.

1612992287

Excellent service using professional service personnel. Always on time or when adjustments to schedule are needed you are notified early and kept apprised as to progress of service personnel. Work areas are always kept clean and service personnel are courteous and answer any questions asked in a polite manner.

Patti S.

1612979415

Mike the technician was very thorough and professional. He answered every question we had. We will definitely do business with your company again.

John H.

1612911630

Steve B.

1612629297

Janai R.

1611953032

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