Here at Pritchard & Fallin, we believe we owe you two
things:
We want you to be a Pritchard & Fallin customer for life means listening and working with you so that every purchase or service experience is a positive one.
Serving the Northern Neck
Customer Reviews
Hear It From The Neighbors!
Our team is known for being on time, providing quality service, and friendly technicians.
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“Tech was very polite, efficient, and knowledgeable. The person handling the call looked up my records while talking and was able to identify which of my systems was having the problem. I very much appreciate their high quality service.”
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“A pleasant experience from the first call to their office. All staff were respectful, clean & knowledgeable. The end results was a unit that functions & just by appearance you can tell there was pride in workmanship.”
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“Big thanks to Greg who came out and quickly repaired our several year old outside HVAC unit that was installed by Pritchard & Fallin. Very professional and knowledgeable in what he was doing and as a past service manager in the electronics field I was impressed.”
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“My AC went out. They came, looked the system over and researched to find exact replacement parts including the “A” frame that fits atop the blower in the furnace cabinet. Response time was excellent a week earlier than planned. Saved me thousands of dollars.”
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“They have well trained technicians. They have a warranty program that is well worthwhile having. We called the other day and because of the warranty program received one day service. All of their employees are pleasant and courteous.“
