The team at PnF is friendly, attentive and gets the job done well!
The Tec was there within the hour that the office told me he would be when I called this morning. YES
Great professional service, Mary helped in every way she could to get tech to our house. Jackson arrived and solved our problem. He was polite and professional.
Jackson is a professional..On time and Great inspection. He found some potential problems that would have caused a failure in the future.
Problems with Geothermal unit and our servicer was excellent as usual. Also taught us about the system so we may avoid it in the future.
My AC went out. They came,looked the system over and researched to find exact replacementParts including the "A" frame that fits atop the blower.in the furnace cabinet. Response time was excellent a week earlier than planned. Saved me thousands of dollars.
These folks are awesome. They are prompt, know what they are doing, and are exceptional in terms communication and customer service. I strongly recommend them!
Pritchard & Fallin is a dependable, knowledgeable company. With a building with 16 HVAC units, we regularly have need of repair and replacement. We are always confident that repairs will be completed in a timely, gracious, and expert manner.
Very pleased with the knowledgeable technician that it arrived at our house on the same day that I called about my heat pump not working. He diagnosed a few issues and suggested replacing the system, given the problems and the age of the system.I’ll post another review once we repair the old, or Install a new system.
Great service & a polite & knowledgeable technician.
Ken Van S.
Tech on time, polite, knowledgeble
I am very happy with our new Mitsubishi ductless HVAC system, Bill gave me the peace of mind of why this would be the system to get. Ogle and Santos were the installers and those guys were awesome, they went above and beyond to make sure we were happy with the location of the units and everything looks so clean and tidy no wires or hoses dangling anywhere. I would definitely recommend this company if you’re wanting a new system.
Very pleasant repair man. He has been here before and is very congenial and apparently very competent.