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We'll treat you right... because we live here!

  • Located in Callao, VA


Helpful reviews about our top-notch services written by your community.

Based on 312 reviews
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They are the best..worked for 6 days installing two replacement systems on the house and finished within their estimated time. The extra cleanup left the site pristine. It is so nice to have a service company that provides SERVICE in today's marketplace!. Id give them 10 stars if that were possible. Thanks PRICHARD & FALLIN
Response from the owner: We appreciate your kind words, Thomas! 👏It means a lot to us that you noticed our hard work and dedication to providing excellent service. We’ve been a solid, reputable company for years in the Northern Neck area & this is the standard we strive for daily! Thank you for your support and for choosing PRICHARD & FALLIN.Here. I’ll make it 10 stars for ya! 😁⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
HIGHLY Recommend Pritchard Fallin for your HVAC needs! I am very happy with the professionalism and care the team at Pritchard Fallin offered me while getting my new HVAC! They were knowledgeable and explained the process well. As you can see I really needed a new unit , my old one was all rusted and not efficient. My new HVAC works like a charm.
Response from the owner: Thank you so much, Stephanie! We're grateful for your recommendation and thrilled that you're happy with our service!
Response from the owner: Thank you so much, Gregory for taking the time to review us!
The team at PnF is friendly, attentive and gets the job done well!
Response from the owner: Thank you so much, Jon for the five-star review!
The Tec was there within the hour that the office told me he would be when I called this morning. YES
Great professional service, Mary helped in every way she could to get tech to our house. Jackson arrived and solved our problem. He was polite and professional.
Jackson is a professional..On time and Great inspection. He found some potential problems that would have caused a failure in the future.
Problems with Geothermal unit and our servicer was excellent as usual. Also taught us about the system so we may avoid it in the future.
My AC went out. They came,looked the system over and researched to find exact replacementParts including the "A" frame that fits atop the the furnace cabinet. Response time was excellent a week earlier than planned. Saved me thousands of dollars.
These folks are awesome. They are prompt, know what they are doing, and are exceptional in terms communication and customer service. I strongly recommend them!
Pritchard & Fallin is a dependable, knowledgeable company. With a building with 16 HVAC units, we regularly have need of repair and replacement. We are always confident that repairs will be completed in a timely, gracious, and expert manner.
Very pleased with the knowledgeable technician that it arrived at our house on the same day that I called about my heat pump not working. He diagnosed a few issues and suggested replacing the system, given the problems and the age of the system.I’ll post another review once we repair the old, or Install a new system.
Great service & a polite & knowledgeable technician.
Tech on time, polite, knowledgeble
I am very happy with our new Mitsubishi ductless HVAC system, Bill gave me the peace of mind of why this would be the system to get. Ogle and Santos were the installers and those guys were awesome, they went above and beyond to make sure we were happy with the location of the units and everything looks so clean and tidy no wires or hoses dangling anywhere. I would definitely recommend this company if you’re wanting a new system.
Very pleasant repair man. He has been here before and is very congenial and apparently very competent.
For Mary and all of Pritchard & Fallin employees — nothing but praise. Friendly, responsive and professional —Superb service every time.
Had my unit hooked up in no time at all very professional very quick
Fast, friendly and knowledgeable
Inspect and service heat pump due freezing up issues during recent cold snap
Our serviceman was polite, respectful, and knowledgeable. He complied with all Covid-19 safety protocols and performed his service in a professional and timely manner.
Great job responding and repair.
Excellent service using professional service personnel. Always on time or when adjustments to schedule are needed you are notified early and kept apprised as to progress of service personnel. Work areas are always kept clean and service personnel are courteous and answer any questions asked in a polite manner.
Mike the technician was very thorough and professional. He answered every question we had. We will definitely do business with your company again.

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Google Rating
Based on 312 reviews